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For Case Managers

Continuity

Accountability

Rehabilitation

Evidenced

Strengthening Relationships

We understand the symbiotic relationship between case managers and deputies. With over 30 years of combined experience in providing care and support within the personal injury field, we recognize that a satisfied deputy often leads to a satisfied case manager, strengthening and cementing that professional relationship moving forward.

It is our job to help you strengthen those relationships by providing you with the information you need, whenever you need it.

Lets Work Together

With Openness & Honesty

Managing Risk & Not Placing Limitations

For the Benefit of our Clients

We Understand

The senior management team at Rebound Care & Support has extensive experience working with Case Managers. Our Clinical Director has first hand expertise as a former Case Manager, and our sole focus is on the field of personal injury. We understand your requirements, the urgency of your needs, and, most importantly, the importance of keeping your client at the heart of everything we all do.

1

Single Point

We will provide you with a single point of contact within our company who will manage your client's care and support.
2

Responsive

We will provide you with a quote for your client's care within 24 hours of receiving your request.
3

Secure Client Portal

We will provide you with a portal where you can log in and access your clients documents, such as care plans, risk assessments and daily records whenever you need to access them or they are requested by the legal team.
4

Transparency

We will be open and transparent with you about our pricing and rates.
5

Working Together

We will include you as much as you wish in any meetings with our teams regarding your client.
6

24 Hours Per Day

We will provide you with an out-of-office telephone number, allowing you to speak to a member of our team at any time, day or night.
7

Save time & Money

Straightforward invoicing that is easy to reconcile.
8

Maximising Outcomes

We will work in partnership with you, not against you, to achieve the best possible results for your client.

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SMART Goals

At Rebound Care and Support Ltd, we believe that truly individualised care begins with clear, structured goal setting. That’s why we work closely with multidisciplinary teams (MDTs) to identify SMART goals—objectives that are:

Specific

Tailored to the unique needs and aspirations of each client.

Measurable

With clear indicators of progress and success.

Achievable

Realistic within the client’s capabilities and support framework.

Relevant

Aligned with their broader care and rehabilitation needs.

Time-bound

Set within defined timeframes to track outcomes effectively.

Tangible Results

Rather than working in isolation, we actively liaise with therapists and other professionals early in the process to understand what has already been agreed. This ensures a cohesive, goal-focused approach, preventing duplication or conflicting priorities. By integrating SMART goals into our care plans from the outset, we:

Deliver fully personalised, CQC-compliant care that meets regulatory expectations.

Provide measurable evidence of client progress and challenges to inform ongoing decision-making.

Ensure consistency and collaboration across all professionals involved in a client’s care.

Rebound Care and Support, the industry experts in our field

Find out more01189 740333